©GCAT_084519|ART PRISM - Grand Chambéry Alpes Tourisme

Our commitments to welcome you better

At Chambéry Montagnes, we are part of the Offices de tourisme de France network. This means a clear commitment: to offer you a quality welcome, personalised advice and reliable information, all year round.

What we guarantee

A reception and information area in each of our offices.
Comfortable furniture so you can take a break during your visit.
Clear, free and up-to-date information on all the local tourist attractions.
A reception desk that’s there to listen to you, making it easy for you to get the information you need.
Open at least 120 days a year, including weekends during tourist or event periods.
Opening times displayed in at least one foreign language.

Discover our reception points

A human service, all year round

A team available all year round, ready to answer your questions by post or in person.
A permanent reception, staffed by people who speak at least one foreign language.
A dedicated holiday advisor to guide you in your discoveries.

Tools to help you find your way

The supply of paper maps, plans and tourist guides.
A website accessible in at least two languages.
Printed information translated into at least one foreign language on :
- All classified tourist accommodation (name, address, e-mail, website, telephone number, classification, etc.).
- Cultural, natural and leisure sites (prices, opening times, access, contacts, etc.).
- Events, activities and emergency numbers.

Consult our brochures

Reliable, up-to-date information

– An annual update of all tourist information.
–Emergency numbers displayed outside our offices.
– Rigorous handling of complaints and monitoring of your satisfaction.
– The guarantee of reliable, up-to-date local tourist information at all times.

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